2GO Cargo and Parcel delivery here in the Philippines is very disappointing.
2GO’s CEBU customer service is very lousy as per my experience. And well not only me it seems, you can go to 2GO facebook fan page wall and read other facebook user’s complains about their service. 2GO it seems doesn’t treat their customers right, well, at least they did not treat me right or these other people:
Opps, 2GO Philippines sent someone else’s parcel to somebody else?
Is this true: 2GO delivery agents are making up stories????
A 2GO customer paid right for cargo that possibly 2GO lost forever?
Is this how 2GO Philippines trained their customer service?
I’ m asking, does 2Go Cebu Customer Service Hotline delivers ‘service’ by
making customers call back again and again and again?
Another lost cargo by 2GO Philippines????
I’m thinking now, is it because our cargo was so small and therefore not worth taking their time to deliver on time? A lot of things are hinged on that cargo being delivered on time. 2GO CEBU FAILED TO DELIVER ON THEIR COMMITMENT. And it makes me mad. They should treat their customers right, it’s the least they can do. They are after all in the service delivery sector. And we paid them right.